Terms & Conditions for RupBaz

Welcome to RupBaz.com. By accessing our website or using our services, you agree to be bound by the following terms. Please read them carefully

1. Nature of the Marketplace

RupBaz operates as a multi-vendor online marketplace. We provide a platform for independent Sellers (Vendors) to list products and for Buyers to purchase them. RupBaz is not the manufacturer or the direct seller of the products listed by third-party vendors.

2. Product Warranty & Quality

  • Vendor Responsibility: Any warranty or guarantee for a product is strictly provided by
    the Vendor or the Manufacturer.
  • No RupBaz Liability: RupBaz does not oƯer any additional warranty. We are not liable
    for any repairs, replacements, or claims related to product performance or durability.

3. Vendor Obligations & Listing Accuracy

  • Accuracy: Vendors must provide 100% accurate information regarding product titles,
    descriptions, and images.
  • Penalties: If a Vendor provides misleading images or incorrect product descriptions,
    RupBaz reserves the right to impose financial penalties (fines), remove the listing,
    or terminate the Vendor’s account.

4. Dispute Resolution (The Mediator Role)

  • Mediation: In case of a dispute between a Buyer and a Seller (e.g., regarding product
    quality or return), RupBaz will act as the oƯicial Mediator.
  •  Final Decision: Both Buyers and Sellers agree that the decision made by RupBaz in
    any dispute shall be final and binding on all parties. No further claims will be
    entertained once RupBaz reaches a verdict.

5. Pricing and Order Cancellation

  • Pricing Errors: In the event of an obvious pricing error (e.g., technical glitch), RupBaz
    reserves the right to cancel the order even after confirmation.
  • Right to Refuse: We reserve the right to cancel any order due to suspected fraud,
    stock unavailability, or violation of our policies.

6. Limitation of Liability

RupBaz acts as an intermediary. We are not responsible for any damages (direct or indirect)
resulting from the use of products purchased through the platform. The responsibility for
product safety and legality lies solely with the Vendor

7. Delivery and Returns

  • Third-Party Logistics: Delivery is carried out by third-party courier partners. RupBaz is
    not liable for delays caused by logistics companies or force majeure (e.g., natural
    disasters, strikes).
  • Policies: All returns and refunds are subject to our Return & Refund Policy

8. Termination

RupBaz reserves the right to suspend or ban any user (Buyer or Seller) who violates these
Terms, engages in fraudulent behavior, or harms the reputation of the platform

9. Governing Law

These Terms are governed by the laws of the People’s Republic of Bangladesh. Any legal disputes will be subject to the exclusive jurisdiction of the courts in Dhaka.